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Writer's pictureSheldon M

Troubleshooting the Blue Screen of Death


Troubleshooting the Blue Screen of Death
Troubleshooting the Blue Screen of Death

If you're experiencing a Blue Screen of Death (BSOD), follow these quick steps to troubleshoot:


  1. Note the Error Code: Write down the error message displayed on the screen for clues.


  2. Reboot in Safe Mode: Restart your computer in Safe Mode (F8 or Shift + F8) to check for software or driver issues.


  3. Check Hardware:

    • Test RAM with Windows Memory Diagnostic (mdsched.exe).

    • Check your hard drive with CHKDSK.

    • Monitor for overheating.


  4. Update/Roll Back Drivers: Update outdated drivers in Device Manager or roll back recent changes.


  5. Install Windows Updates: Check for system updates in Settings > Update & Security.


  6. Scan for Malware: Run a virus scan with Windows Defender or an antivirus.


  7. Check Event Viewer: Look for red error logs in Event Viewer to find the cause.


  8. Use System Restore: Roll back to a previous state using System Restore (rstrui).


  9. Repair System Files: Run sfc /scannow in Command Prompt to fix corrupt files.


  10. Reinstall Windows (last resort): Back up your data and perform a clean install if nothing works.

  11. These steps help identify and fix common BSOD causes.

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